Terms and Conditions for Specialty Blind Box
Last Updated: 02/11/2025
Welcome to Specialty Blind Box. These Terms and Conditions (“Terms”) govern your use of our website and the purchase of mystery/blind boxes from Specialty Blind Box (“we,” “us,” or “our”). By using our website, ordering products, or engaging in any transactions, you agree to be bound by these Terms. Please read them carefully before proceeding.
General Information
Specialty Blind Box offers mystery/blind boxes containing a selection of items across various categories. Each mystery/blind box is curated based on the theme or type selected by the customer but the exact contents are unknown prior to delivery.
Eligibility
To use our website and place an order, you must be at least 18 years of age or the age of majority in your jurisdiction. By placing an order, you represent that you meet these eligibility requirements.
Ordering and Payment
- Order Process: When you place an order for a mystery/blind box, you are offering to purchase the box subject to these Terms. Once your order is confirmed, we will send an order confirmation email to the address you provided.
- Payment: Payment for all orders must be made through our accepted payment methods, which may include credit cards, debit cards, PayPal, or other payment gateways as specified on our website. All payments are processed securely.
- Order Confirmation: Upon completion of your order, you will receive an email with an order confirmation number and details of your purchase. Please review the confirmation carefully. If there are any errors, please contact us immediately.
Mystery Box Contents
- Product Selection: The mystery/blind boxes contain items that vary in value, type, and/or brand. The specific contents of each box are not disclosed beforehand and vary.
- No Refunds on Contents: Since the contents of the mystery/blind boxes are unknown and curated specifically for the box, we do not offer refunds based on the contents received.
- Customization: We may offer themed or category-specific mystery/blind boxes, but we do not allow specific item requests for individual mystery/blind boxes. The contents are selected at our discretion, with consideration to the theme.
Shipping and Delivery
- Shipping: We aim to process and ship orders as quickly as possible. Shipping times may vary depending on your location and the shipping method selected during checkout.
- Shipping Costs: Shipping costs are calculated at checkout and are based on your delivery address and selected shipping method.
- Delivery Times: Estimated delivery times are provided during the checkout process, but they are not guaranteed. We are not liable for any delays caused by third-party shipping providers.
- International Orders: For international shipments, the customer is responsible for any applicable customs duties, taxes, or import fees. Please check with your local customs office for more information before placing an order. We do not currently ship outside of the US.
Returns and Exchanges
- Defective or Damaged Items: If you receive a defective or damaged item in your mystery box, please contact us within 3 days of receiving the box. We check each item before shipping. We will never ship a defective or damaged item. If am item is damaged and/or has become defective during shipping we are not liable and any third-party shipping providers will need to be contacted.
- No Returns: Due to the nature of mystery boxes, we cannot accept returns or exchanges.
- No Refunds: Due to the nature of mystery boxes, we do not issue refunds.
Pricing and Payment
- Price Changes: Prices for mystery boxes may change without prior notice. However, once an order is placed and confirmed, the price will not change.
- Discounts and Promotions: We may offer promotional discounts or codes from time to time. These are subject to change and cannot be combined with other offers unless specifically stated.
Account Creation and Security
- Account Creation: You may need to create an account to place an order on our website. You agree to provide accurate, current, and complete information when creating your account.
- Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account.
- We reserve the right to deny services and/or products to customers or potential customers at our discretion.
Prohibited Activities
You agree not to use the website for any unlawful or prohibited activity, including but not limited to:
- Engaging in fraudulent activity or placing fake orders
- Attempting to tamper with or hack the website or payment systems
- Using the website to distribute harmful software or viruses
Privacy Policy
Your privacy is important to us. Please review our [Privacy Policy] to understand how we collect, use, and protect your personal information.
Limitation of Liability
To the fullest extent permitted by law, Specialty Blind Box shall not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of mystery boxes, including but not limited to damages for lost profits, goodwill, or data.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of USA, AZ. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Arizona, USA
Changes to Terms and Conditions
We reserve the right to modify or update these Terms at any time without notice. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the website after such changes constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms or our products, please contact us at:
Specialtyblindbox@gmail.com